Privacy Policy

Last updated: 10/06/2026

This privacy policy is intended to inform users of the website www.moushiritual.fr about how their personal data is collected, used and protected.

Data controller

The website www.moushiritual.fr is operated by Moushi Ritual.
For any question regarding the protection of personal data or the exercise of your rights, you may contact us at:
Email: hello@moushiritual.com
The company's legal information is available in the site's Legal Notice.

2. Personal data collected

In the course of its activity, Moushi Ritual may collect the following data:

  • First and last name
  • Email address
  • Billing and shipping postal address
  • Phone number
  • Order information
  • Purchase history
  • Information needed to process payments (banking data is never stored by Moushi Ritual)
  • Browsing data and cookie-related information

Some information is mandatory in order to process and ship orders.

3. Purposes of processing

Personal data is collected in order to:

  • Manage orders and deliveries
  • Handle customer relationship follow-up
  • Respond to contact requests
  • Manage refunds and returns
  • Send transactional emails related to orders
  • Send commercial communications / newsletters where the user has consented
  • Improve the user experience and the operation of the site
  • Produce statistics and audience analyses
  • Comply with legal and regulatory obligations

4. Legal basis for processing

The data processing carried out by Moushi Ritual is based on:
The performance of the contract entered into with the customer;
The user's consent (newsletter, cookies and marketing communications);
Compliance with legal obligations;
Moushi Ritual's legitimate interest in improving its services and preventing fraud.

5. Recipients of the data

Personal data is intended exclusively for Moushi Ritual and its service providers involved in its activity, in particular:

  • Shopify (hosting and management of the online store)
  • Secure payment providers
  • Klaviyo (management of email communications)
  • Logistics providers and carriers
  • Audience and performance analytics tools

These providers may process certain data on behalf of Moushi Ritual, in compliance with the applicable regulations.

6. Data retention

Personal data is kept for as long as necessary for the purposes for which it was collected and in accordance with applicable legal obligations.
Data used for commercial prospecting purposes is kept until the user withdraws consent or in accordance with the legal time limits in force.

7. Newsletter and marketing communications

When you subscribe to the Moushi Ritual newsletter, your email address may be used to send you information about our products, news and offers.
You can withdraw your consent at any time by clicking the unsubscribe link in each email or by contacting us at: hello@moushiritual.com

8. Cookies

The site uses cookies and similar technologies in order to:

  • Ensure the proper functioning of the site
  • Measure audience
  • Improve the user experience
  • Personalise certain content and communications

You can manage your cookie preferences through your browser settings or via the cookie management banner displayed on the site.

9. Data security

Moushi Ritual implements reasonable technical and organisational measures to ensure the security, integrity and confidentiality of the personal data collected.

However, as no electronic transmission or storage system is completely secure, absolute security cannot be guaranteed.

10. Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to object
  • Right to restriction of processing
  • Right to data portability
  • Right to withdraw your consent at any time

You can exercise these rights by contacting us at: hello@moushiritual.com
If you believe your rights are not being respected, you may lodge a complaint with the French data protection authority (CNIL).

11. Data transfers

Some providers used by Moushi Ritual may be located outside the European Union. In such cases, transfers are governed in accordance with the applicable regulations and subject to appropriate safeguards.

12. Changes to this policy

Moushi Ritual reserves the right to amend this privacy policy at any time to reflect legislative, regulatory or technical developments.
The applicable version is the one published on the site at the time of consultation.

For any question regarding this privacy policy, you may contact us at: hello@moushiritual.com